Vikas heads key accounts management, project transitions and business development at BigCity and is based out of our headquarters in Bangalore. He has grown BigCity team from four in a room to 120 in three cities. An MBA from La Trobe University, Australia, he has worked with TLC Marketing, prior to starting up BigCity. At TLC, he was part of the core team which help set up operations in India. His previous stints were in BPO as Project Lead (Operations & Transitions) for telecom and travel industry. Here, he successfully managed a team of over 100 people, across multiple locations in India and Philippines. When he doesn’t have his hands in ten things at BigCity, he’s on an adventure with his two sons – surfing, diving or trekking. Never short on energy, Vikas is always the first to enjoy his team’s successes. One of the most unassuming people in leadership positions, Vikas loves his metaphors and delivers puns like BigCity delivers campaigns.
Prashant has been heading Campaign Delivery at BigCity for the past 4 years and with his ‘get it done’ attitude is literally the fuel to our delivery engine. Always ready to try new ways to solve a problem, Prashant not only stays up-to-date with new technologies, but also applies them at work. He has eight years of experience in Corporate Operations for Fortis and Wockhardt Hospitals after completing his MBA at TAPMI. He is as active in his personal life as he is in office – pool, swimming, running and cycling are some activities that keep him busy apart from work. A hard-core operations guy, add to it his negotiation skills – makes him our go-to-guy who can handle difficult conversations without breaking a sweat.
Raksha has been with BigCity since it was a four member team, never afraid of challenges, she started her career with BigCity as a Business Development executive right after completing her BE. With an experience spanning eight years in business development and in a leadership position, Raksha has kept the cash registers ringing and has been responsible for adding many big brands to BigCity clientele. This kick boxing diva currently heads our West zone for Business Development with the same chutzpah she displays in a sparring rink. Anyone who has met Raksha for 5 minutes will know – She Means Business. Always dressed sharply, she will tell it like it is – ‘not for the faint-hearted’ is our statutory warning!
Vinay joined BigCity in 2010 as the first employee for Delhi Office and has pretty much grown and set up Delhi team. He has 12 years of experience in business development and has not only brought on board several big brands, but also has some very interesting campaigns to his credit. Vinay is currently heading North and East zones for Business Development. A history buff who’ll dish out trivia about great men with a dark side, his choice of reading ranges from spiritual to fiction. Never shying away from a good deed, this big man is involved with local schools for the blind and education for the girl child. He always appreciates a good Scotch and no glasses ever go empty at parties with Vinay in the room.
Mousumi has 11 years of work experience across various verticals which includes Operation Management, Client Management, Product Development and Strategic Alliance Outsourcing. She started her career in international BPO sector with Convergys India after her MBA from JIMS, New Delhi. She joined BigCity three years back as Manager of Operations and is the major reason for our camapigns getting delivered flawlessly. Mousumi is a photography and travel enthusiast – and loves to party it up. But don’t let the smile deceive you – when she walks across the operations floor, we can literally hear the ops team’s η rising.