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Hurray! BigCity won the “Best Loyalty Program 2021” award for the Coca Cola star partner app

Client Servicing Executive

Bengaluru, Full time

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Company Profile
BigCity Promotions is India’s leading Marketing Agency, specializing in tactical sales promotions
and consumer loyalty programs. We create experiential incentives in travel, leisure, and lifestyle,
serving over 400 brands across India. In our 15+ years, we’ve impacted over 10 million customers,
continually pushing the envelope on creative marketing solutions.

A FEW OF OUR CLIENTS:

Nestle, Coca Cola, Pepsi, Budweiser, Heineken, HUL, P&G, Britannia, Cadbury, GSK, Standard
Chartered, Acer, Philips, Panasonic, Samsung, Lifestyle, Tata Global Beverages, SAB Miller,
Titan, Johnson & Johnson.

Role Description:
Client Servicing Executive is the primary point of contact for the company’s clients and need to
have good communications skills, interpersonal skills, accounting skills, and problem-solving
skills

Job Requirements and Responsibilities:
● Work with the management team to bring creative solutions to prospective clients and to
build the business of current clients.
● Contribute to client’s business growth by identifying new opportunities.
● Key Account Management
● Coordinating with various teams eg, Creative, Product Development, Delivery &
Fulfillment, Operations etc.
● Responsible for future business generation from existing clients.
● Foster a productive and empowering working environment.
● Deliver company business and revenue goals.
● Will work on multiple projects at once and ensure strong integration across the
organization.
● Lead new business efforts and determine the optimal staffing assignments for new
initiatives.
● Partner with peers in planning and creative agencies, and internal disciplines to work on
existing or new business opportunities.
● Perform senior-level client negotiation and management skills, with clear and excellent
speaking, writing and presentation skills.
● Basic excel skills
Minimum Qualifications:
● Any Graduate/Post Graduate/ MBA in is preferred.
● Good communication skills
● Microsoft excel skills
● Good interpersonal skills
● Active problem solving skills
● Customer Focus
● Ability to handle pressure

Interested?
Submit your application

Frequently asked questions

What is it like to work here?
At BigCity Promotions™, you'll join a leading promo-marketing agency with over a decade of expertise. We offer a vibrant, diverse work environment where creativity, strategic thinking, and innovation are at the forefront. You'll have the opportunity to work on exciting projects across various sectors, keeping your work interesting and dynamic.
How should I prepare for my interview?
Research our company and the sectors we serve, such as Consumer Durables, FMCG, Banking, Telecom, and Retail. Understand our services in sales promotions and loyalty programs. Highlight relevant experience and be ready to discuss your creative and strategic contributions. Show how you align with our mission to create memorable experiences and drive brand loyalty.
What will my typical day be like?
Your day at BigCity will be diverse and engaging. You’ll manage campaign stages, engage with clients, brainstorm creative solutions, coordinate with various teams, and monitor campaign performance. Every day brings new challenges and opportunities to learn and grow.
What will I learn?
At BigCity Promotions, you’ll gain practical experience through on-the-job training and guidance from mentors. Our company-organized training sessions and collaborative work environment will help you develop new skills. Regular performance reviews provide feedback to help you grow and achieve your career goals in our supportive culture.
How are you different from other ad agencies?
At BigCity, we specialize in experiential incentives, creating unique reward programs and loyalty initiatives across multiple sectors. Reaching over 350 million customers through 5000+ campaigns, we bring over 16 years of experience to the table. Our services encompass strategic planning, creative development, seamless execution, and in-depth performance analysis. We've worked with top brands like Coca-Cola, Nestle, Britannia, Havells, and ITC, delivering exceptional results. Our focus on creating memorable experiences drives customer engagement and loyalty, leveraging our extensive industry knowledge and proven track record.