CONSUMER SERVICES
Experience modern loyalty marketing where strategy meets innovation.
Explore BigCity’s proven track record in delivering seamless, impactful programs.
industry experience
covered across the country
across diverse industries
created and deployed
From everyday delights to exclusive grand prizes, We offer India's most extensive collection of 100% digital rewards, tailored for everyone, in every city and region.
Answers to common questions about our loyalty and rewards platform.
BigCity offers a comprehensive suite of programs, including Consumer Loyalty Programs to build repeat purchase and brand advocacy, and robust Trade Loyalty Programs to nurture profitable relationships with retailers and distributors. We also specialize in affinity programs, sales incentives, and immediate cashback solutions, all powered by our proprietary tech platform.
Consumer loyalty programs focus on the end-user, driving repeat purchase and emotional connection with the brand through rewards like experiential rewards or digital vouchers. Trade loyalty programs, however, target channel partners (distributors, retailers, influencers), incentivizing them with relevant rewards, instant gratification, and behavioural recognition to prioritize and push your product over the competition.
Yes. Our enterprise-grade, white-labelled platform is built for seamless integration with your existing technology stack, including CRM, POS, and ERP systems. This ensures real-time data flow for accurate transaction tracking, personalized engagement, and error-free reward fulfilment.
With decades of experience and a vast portfolio, we've powered successful campaigns across diverse industries, including FMCG, Retail, Automotive, Financial Services, Durables, and Technology. Our strength lies in applying industry-specific insights, data-driven strategy, and localized rewards to drive measurable outcomes for every sector.
Leveraging our ready-to-deploy, modular 'Rewards-as-a-Service' platform, we offer a quick-fire launch capability. While complexity can vary, our streamlined processes and pre-built templates mean we can typically activate a high-impact, digital-first loyalty campaign in a remarkably short timeframe, getting you to market faster than competitors.
We provide India's most extensive, 100% digital reward network, ranging from everyday delights to exclusive grand prizes. Our catalogue includes Digital Gift Vouchers, Experiential Rewards (Travel, Dining, Entertainment), Cash Rebates, and Money-Can't-Buy experiences, ensuring your rewards resonate with every audience segment.
Yes, tailoring the reward experience is a core differentiator. Our platform allows for granular customization, enabling you to curate specific reward catalogues based on regional relevance, participant demographics, or tiered loyalty status. This ensures maximum aspiration and engagement across all 800+ cities we cover.
Our platforms are stress-tested and equipped with a robust, multi-layered fraud detection engine and automated validation rules. We employ cutting-edge technology for real-time monitoring, code management, and digital purchase verification (QR, receipt upload, POS integration) to safeguard your campaign integrity and prevent misuse. This security is further validated by our ISO 27001 (Information Security Management System) and ISO 9001 (Quality Management System) certifications.
Our built-in analytics dashboard provides real-time, actionable insights on crucial KPIs. You can track metrics such as Customer Lifetime Value (CLV), Repeat Purchase Rate, Reward Redemption Rate, Program Participation Rate, and Average Order Value (AOV), empowering data-driven optimization.
A promotech company specializing in tactical and loyalty campaigns, offering Retailer Programs, Influencer Programs, Distributor Programs, and Sales loyalty Programs. We leverage rewards, engagement-based technology, and loyalty strategies backed by AI and insights.
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