Boost engagement and loyalty with BigCity’s consumer reward programs.

A consumer reward program is a strategy designed to incentivize specific customer actions, driving repeat purchases and loyalty. Our platform manages the entire process: we capture customer actions (like a purchase or sign-up), validate the action instantly, and automatically distribute a curated digital reward, turning every transaction into a valuable brand interaction.

We deliver India's most extensive range of rewards for instant gratification, including Digital Gift Vouchers (for e-commerce, dining, entertainment, etc.), Cash Payouts (via UPI or wallets), Physical Merchandise (electronics, appliances), and Exclusive Experiences (travel, events, grand prizes).

Our flexible platform can incentivize a wide range of actions, including First-time/Repeat Purchases, Specific Volume Purchases, Product Registration, Referrals, Surveys/Feedback, and Digital Engagement like contests, gamification, and the like.

Yes, absolutely. Our platform leverages data and insights to enable deep personalization. You can tailor reward types, values, and engagement mechanics based on customer segments, purchase history, and even regional preferences to ensure maximum relevance and engagement.

Yes. We specialize in digital-first experiences and can integrate reward delivery directly through high-reach channels like WhatsApp, SMS, and email. This ensures instant gratification and a seamless, modern user experience for your customers.

Yes, seamlessly. Our platform is designed for effortless integration. We can connect with your existing technology infrastructure, including mobile apps, CRMs (like Salesforce, Zoho), POS systems, and ERPs (like SAP), to ensure a smooth transition and real-time data flow.

Our platform operates with Blue Chip certified security, featuring a robust, multi-layered fraud detection engine and automated validation rules for redemptions. For data handling, we are committed to legal compliance and use commercially reasonable precautions to preserve the integrity and security of your first-party data.

Yes. While we are a technology and fulfilment partner, we design our programs to be legally and fiscally compliant. We work closely with our clients to structure reward campaigns in a manner that adheres to all relevant regulations, including GST laws and campaign-specific legal guidelines.

The turnaround time varies based on complexity. For standard programs utilizing existing templates, it can be as quick as 2 to 4 weeks. For highly customized campaigns involving bespoke technology, complex integrations, and unique legal clearances, we will provide a clear timeline during the planning phase.

Our solutions drive proven results across major sectors, including: FMCG, Retail, Banking & Finance, Automotive, Telecom, Consumer Electronics, and Oil & Lubricants. Any industry focused on driving repeat purchases and fostering long-term customer loyalty benefits from our expertise.